Shipping, Payment and Returns

Return Policy

As we feel that our goods are not re-usable, all sales are final.

Payment Policy

Accepted Methods of Payment:

Credit Cards: (Visa, Master Card, American Express, Discover)

Debit Cards: (Visa, Master Card, American Express, Discover)


Credit Card Charges

Credit cards used for purchases will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.

Shipping Policy


All orders are shipped within one to three business days (up to five business days for order with handmade banners) from the date of the order placed, Monday – Saturday 8AM – 6PM (Central time).

Shipping Courier


Order Tracking

If a tracking number is provided by the shipping carrier, we will notify you of the tracking information. Please note that some orders using USPS mail will not have tracking numbers.

Shipping Rates

The shipping rate is currently a flat $7.00. This is subject to change at any time.

Back Orders  (We hope this never happens!)

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order at no extra charge.


We're not around right now. But you can send us an email and we'll get back to you, asap.


©2017 crate|memories. All rights Reserved. Designs by: b.iD

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